:root {
    --white: #fff;
    --black: #000;
    --bg: #f8f8f8;
    --grey1: #999;
    --dark: #1a1a1a;
    --light: #f4f4f4;
    --wrapper: 100%;
    --blue: #00b0ff;
    --grey2: #d2d2d2;
}

.KeFu .kefu_button {
    position: fixed;
    top: 80%;
    right: 20px;
    width: 50px;
    height: 50px;
    display: block;
    z-index: 1000;
    animation: pulse 2s infinite;
    border-radius: 50%;
    cursor: pointer;
}
.KeFu .popover {
    position: fixed;
    word-break: break-all;
}

.KeFu .modal-content .modal-header .modal-title #csr_status {
    font-size: 12px;
}

.KeFu .modal-body {
    width: 100%;
    display: flex;
    height: 665px;
    box-sizing: border-box;
    background-color: var(--white);
}

.KeFu .modal-body .announcement {
    border: none;
    margin-bottom: 0;
    border-radius: 0;
    height: 48px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap; /*不允许换行*/
    background-color: #fcf8e3;
    border-color: #faf3cd;
    color: #c09853;
}

.KeFu .modal-body .announcement i {
    padding-right: 4px;
}

.KeFu .modal-body .kefu-left {
    flex: 6;
    height: 100%;
    border: 1px solid var(--light);
    word-wrap: break-word;
    word-break: break-all;
    overflow: hidden;
}

.KeFu .modal-body .kefu-right {
    flex: 2;
    height: 100%;
    border: 1px solid var(--light);
    border-left: none;
    word-wrap: break-word;
    overflow: hidden;
}

#kefu_error {
    font-family: 'Source Sans Pro', sans-serif;
    margin-left: 10px;
    color: #e64340;
}

.KeFu .modal-body .kefu-left .chat .status {
    position: relative;
    float: right;
    width: 100%;
    /*margin: 20px 0;*/
    margin-bottom: 10px;
    text-align: center;
}

.KeFu .modal-body .kefu-left .chat .status span {
    font-size: 12px;
    display: inline-block;
    background: #ccc;
    color: #fff;
    border-radius: 5px;
    padding: 3px 10px;
    line-height: 12px;
}

.KeFu .modal-body .kefu-left .chat {
    display: flex;
    position: relative;
    box-sizing: border-box;
    overflow: hidden;
    padding: 0;
    height: calc(100% - 158px);
    justify-content: flex-end;
    flex-direction: column;
}

.KeFu .modal-body .kefu-left .chat_scroll {
    display: flex;
    flex-direction: column-reverse;
    height: 100%;
    overflow-y: auto;
    overflow-x: hidden;
    padding: 20px;
    box-sizing: border-box;
}

.chat-records-grow {
    flex-grow: 1;
    flex-shrink: 1;
}

.KeFu .modal-body .kefu-left .chat_scroll::-webkit-scrollbar, .search_users::-webkit-scrollbar, #goods_select_model::-webkit-scrollbar {
    width: 4px;
}

.KeFu .modal-body .kefu-left .chat_scroll::-webkit-scrollbar-track, .search_users::-webkit-scrollbar-track, #goods_select_model::-webkit-scrollbar-track {
    background-color: #fff;
    -webkit-border-radius: 2em;
    -moz-border-radius: 2em;
    border-radius: 2em;
}

.KeFu .modal-body .kefu-left .chat_scroll::-webkit-scrollbar-thumb, #goods_select_model::-webkit-scrollbar-thumb {
    background-color: #e6e6e6;
    -webkit-border-radius: 2em;
    -moz-border-radius: 2em;
    border-radius: 2em;
}

.KeFu .modal-body .kefu-left .chat_scroll .bubble img {
    max-width: 300px !important;
    height: auto !important;
    vertical-align: bottom;
}

.popover .popover-content .emoji {
    height: 30px;
    width: 30px;
}

.KeFu .modal-body .kefu_emoji {
    position: relative;
}

.KeFu .modal-body #kefu_emoji {
    position: absolute;
    bottom: 0px;
    left: 10px;
    padding: 8px;
    border: 1px solid var(--light);
    width: 70%;
    background-color: #eceff1;
    display: none;
    border-radius: 5px;
    background: #fff;
    z-index: 1070;
    -webkit-box-shadow: #666 0px 0px 10px;
    -moz-box-shadow: #666 0px 0px 10px;
    box-shadow: #666 0px 0px 10px;
    cursor: pointer;
}

#kefu_emoji img {
    height: 48px;
    width: 48px;
    padding: 4px;
}

#kefu_emoji img:hover {
    border: 1px solid #f2f2f2;
}

/*链接输入框*/
.KeFu .modal-body .kefu_link_form {
    position: relative;
}
#kefu_link_form {
    position: absolute;
    bottom: 0px;
    left: 10px;
    padding: 8px;
    border: 1px solid var(--light);
    width: 70%;
    background-color: #eceff1;
    display: none;
    border-radius: 5px;
    background: #fff;
    z-index: 1070;
    -webkit-box-shadow: #666 0px 0px 10px;
    -moz-box-shadow: #666 0px 0px 10px;
    box-shadow: #666 0px 0px 10px;
    cursor: pointer;
}
#kefu_link_form .input-group {
    margin-bottom: 8px;
}
#kefu_link_form .input-group:last-child {
    margin-bottom: 0;
}
.link_form_buttons {
    display: flex;
    justify-content: flex-end;
}
.link_form_buttons button {
    margin-left: 8px;
}
/*链接输入框end*/
/*商品和订单选择框*/
.KeFu .modal-body .goods_select_model {
    position: relative;
}
.KeFu .modal-body #goods_select_model {
    position: absolute;
    bottom: 0px;
    left: 10px;
    padding: 8px;
    border: 1px solid var(--light);
    width: 60%;
    height: 240px;
    display: none;
    border-radius: 5px;
    background: #fff;
    z-index: 1070;
    -webkit-box-shadow: #666 0px 0px 10px;
    -moz-box-shadow: #666 0px 0px 10px;
    box-shadow: #666 0px 0px 10px;
    cursor: pointer;
    overflow-y: auto;
    overflow-x: hidden;
}
.KeFu .modal-body .record_card {
    width: 400px;
    border-radius: 10px;
    display: flex;
    background-color: #f1f4f6;
    align-items: center;
    padding: 8px 8px 8px 8px;
}
.KeFu .modal-body .record_card img {
    width: 90px;
    height: 90px;
    min-width: 90px;
}
.KeFu .modal-body .record_card .record_card_body {
    height: 90px;
    width: 100%;
    margin: 0 8px;
    cursor: pointer;
}
.KeFu .modal-body .record_card .record_card_title {
    font-size: 15px;
    display: block;
    overflow: hidden;
    text-overflow: ellipsis;
    display: -webkit-box;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
    line-height: 18px;
    height: 36px;
    color: #0d0d0d;
}
.KeFu .modal-body .record_card .record_card_note {
    font-size: 14px;
    display: block;
    overflow: hidden;
    text-overflow: ellipsis;
    display: -webkit-box;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
    line-height: 16px;
    height: 32px;
    color: #999999;
    margin-top: 3px;
}
.KeFu .modal-body .record_card .record_card_price span:last-child {
    margin-left: 10px;
    color: #999999;
    font-size: 14px;
}
.KeFu .modal-body .record_card .record_card_price span:first-child {
    margin-left: -3px;
    font-size: 18px;
    color: rgba(231, 76, 60, 1);
}
/*商品和订单选择框end*/

.KeFu .modal-body .input_status {
    position: relative;
}
.KeFu .modal-body #kefu_input_status {
    position: absolute;
    bottom: 0px;
    padding: 0 10px;
    font-size: 13px;
    color: var(--blue);
    line-height: 22px;
    width: 100%;
}
.KeFu .modal-body .kefu-left .write {
    height: 100px;
    padding: 8px;
    display: block;
    margin: 0 auto;
    padding-left: 8px;
    border-top: 1px solid var(--light);
    box-sizing: border-box;
}

.KeFu .modal-body .kefu-left .chat .bubble {
    font-size: 16px;
    position: relative;
    display: inline-block;
    clear: both;
    margin-bottom: 8px;
    padding: 13px 14px;
    vertical-align: top;
    border-radius: 5px;
    max-width: 86%;
}
.KeFu .modal-body .kefu-left .chat .bubble.me .kefu_message_status {
    position: absolute;
    bottom: 0;
    left: -30px;
    color: var(--blue);
    font-size: 12px;
}
.KeFu .kf-text-grey {
    color: var(--grey1) !important;
}
.KeFu .kf-text-red {
    color: #e64340 !important;
}

.KeFu .modal-body .kefu-left .chat .bubble:before {
    position: absolute;
    top: 19px;
    display: block;
    width: 8px;
    height: 6px;
    content: '\00a0';
    -webkit-transform: rotate(29deg) skew(-35deg);
    transform: rotate(29deg) skew(-35deg);
}

.KeFu .modal-body .kefu-left .chat .bubble .emoji {
    width: 40px;
    height: 40px;
    padding: 2px;
}

.KeFu .modal-body .kefu-left .chat .bubble.me {
    float: right;
    color: var(--white);
    background-color: var(--blue);
    align-self: flex-end;
}

.KeFu .modal-body .kefu-left .chat .bubble.me:before {
    right: -3px;
    background-color: var(--blue);
}

.KeFu .modal-body .kefu-left .chat .bubble.you {
    float: left;
    color: var(--dark);
    background-color: #eceff1;
    align-self: flex-start;
}

.KeFu .modal-body .kefu-left .chat .bubble.you:before {
    left: -3px;
    background-color: #eceff1;
}

.KeFu .modal-body .kefu-left .write .write_top {
    padding-bottom: 8px;
}
.KeFu .modal-body .kefu-left .write .toolbar_icon {
    display: inline-block;
    width: 20px;
    height: 20px;
    content: '';
    vertical-align: middle;
    cursor: pointer;
    margin-right: 6px;
}

.KeFu .modal-body .kefu-left .write .select_file {
    display: inline-block;
    width: 20px;
    height: 20px;
    vertical-align: middle;
    position: relative;
    margin-right: 6px;
    cursor: pointer;
}

.KeFu .modal-body .kefu-left .write #chatfile {
    filter: alpha(opacity=0);
    opacity: 0;
    width: 20px;
    height: 20px;
    display: inline-block;
    position: absolute;
    z-index: 2;
    text-indent: -9999px;
}

.KeFu .modal-body .kefu-left .write .attach {
    position: absolute;
    z-index: 1;
}

.KeFu .modal-body .kefu-left .write #send_tis {
    display: inline-block;
    height: 20px;
    font-size: 14px;
    line-height: 20px;
    margin-left: 10px;
    vertical-align: middle;
    color: #999;
}

.KeFu .modal-body .kefu-left .write pre {
    font-size: 16px;
    float: left;
    width: 100%;
    height: 60px;
    overflow-y: auto;
    overflow-x: hidden;
    margin: 0;
    padding: 0;
    border: 0;
    padding-left: 2px;
    white-space: pre-wrap;
    word-break: normal;
    color: var(--dark);
    outline: none;
    background-color: #fff;
    font-family: 'Source Sans Pro', sans-serif;
    font-weight: 400;
}

.KeFu .modal-body .kefu-left .write #kefu_message .emoji {
    height: 20px;
    width: 20px;
}
.KeFu .modal-body .kefu-left .write #kefu_message .record {
    max-height: 60px;
}

#kefu_chat_slide_f {
    display: none;
    margin: 0 auto;
    padding: 5px;
}

#kefu_chat_slide .carousel-indicators li {
    margin-right: 4px !important;
}

.chat_introduces {
    width: 90%;
    display: block;
    margin: 10px auto;
}

/*邀请框*/

.kefu_invite_box {
    width: 400px;
    height: 200px;
    position: fixed;
    top: calc(50% - 100px);
    left: calc(50% - 200px);
    border-radius: 5px;
    z-index: 1200;
    box-shadow: 0 0 10px rgba(135, 137, 138, 0.27);
}

.kefu_invite_box .invite_box_close {
    color: var(--grey1);
    font-size: 30px;
    position: absolute;
    line-height: 30px;
    right: 10px;
    cursor: pointer;
}

.kefu_invite_box .invite_box_close:hover {
    color: #222;
}

.kefu_invite_box .bottom_button {
    position: absolute;
    bottom: 13px;
    right: 10px;
    display: flex;
}

.kefu_invite_box .bottom_button div {
    border: 1px solid var(--white);
    padding: 3px 10px;
    border-radius: 2px;
    font-size: 12px;
    line-height: 20px;
}

.kefu_invite_box .bottom_button .later {
    color: var(--white);
    background: var(--blue);
    border-color: var(--blue);
    margin-right: 10px;
    cursor: pointer;
}

.kefu_invite_box .bottom_button .consulting {
    color: var(--blue);
    background: var(--white);
    cursor: pointer;
}

@media screen and (max-width: 1000px) {
    .KeFu .modal-body .kefu-left {
        flex: 6;
        border: 1px solid var(--light);
        word-wrap: break-word;
        overflow: hidden;
    }

    .KeFu .modal-body .kefu-right {
        display: none;
    }

    .kefu_invite_box {
        width: 300px;
        height: 150px;
        top: calc(50% - 75px);
        left: calc(50% - 150px);
    }
}

/*抖动动画-代码来源于:shake.css*/
@keyframes shake-horizontal {
    2% {
        transform: translate(-6px, 0) rotate(0);
    }
    4% {
        transform: translate(9px, 0) rotate(0);
    }
    6% {
        transform: translate(-6px, 0) rotate(0);
    }
    8% {
        transform: translate(-2px, 0) rotate(0);
    }
    10% {
        transform: translate(8px, 0) rotate(0);
    }
    12% {
        transform: translate(-6px, 0) rotate(0);
    }
    14% {
        transform: translate(0px, 0) rotate(0);
    }
    16% {
        transform: translate(-1px, 0) rotate(0);
    }
    18% {
        transform: translate(9px, 0) rotate(0);
    }
    20% {
        transform: translate(-4px, 0) rotate(0);
    }
    22% {
        transform: translate(-6px, 0) rotate(0);
    }
    24% {
        transform: translate(-5px, 0) rotate(0);
    }
    26% {
        transform: translate(-9px, 0) rotate(0);
    }
    28% {
        transform: translate(-4px, 0) rotate(0);
    }
    30% {
        transform: translate(2px, 0) rotate(0);
    }
    32% {
        transform: translate(0px, 0) rotate(0);
    }
    34% {
        transform: translate(0px, 0) rotate(0);
    }
    36% {
        transform: translate(1px, 0) rotate(0);
    }
    38% {
        transform: translate(-1px, 0) rotate(0);
    }
    40% {
        transform: translate(0px, 0) rotate(0);
    }
    42% {
        transform: translate(1px, 0) rotate(0);
    }
    44% {
        transform: translate(-8px, 0) rotate(0);
    }
    46% {
        transform: translate(-8px, 0) rotate(0);
    }
    48% {
        transform: translate(8px, 0) rotate(0);
    }
    50% {
        transform: translate(3px, 0) rotate(0);
    }
    52% {
        transform: translate(-4px, 0) rotate(0);
    }
    54% {
        transform: translate(3px, 0) rotate(0);
    }
    56% {
        transform: translate(-8px, 0) rotate(0);
    }
    58% {
        transform: translate(0px, 0) rotate(0);
    }
    60% {
        transform: translate(-9px, 0) rotate(0);
    }
    62% {
        transform: translate(-4px, 0) rotate(0);
    }
    64% {
        transform: translate(2px, 0) rotate(0);
    }
    66% {
        transform: translate(1px, 0) rotate(0);
    }
    68% {
        transform: translate(-7px, 0) rotate(0);
    }
    70% {
        transform: translate(-8px, 0) rotate(0);
    }
    72% {
        transform: translate(5px, 0) rotate(0);
    }
    74% {
        transform: translate(-7px, 0) rotate(0);
    }
    76% {
        transform: translate(6px, 0) rotate(0);
    }
    78% {
        transform: translate(-6px, 0) rotate(0);
    }
    80% {
        transform: translate(4px, 0) rotate(0);
    }
    82% {
        transform: translate(-8px, 0) rotate(0);
    }
    84% {
        transform: translate(-3px, 0) rotate(0);
    }
    86% {
        transform: translate(2px, 0) rotate(0);
    }
    88% {
        transform: translate(-1px, 0) rotate(0);
    }
    90% {
        transform: translate(1px, 0) rotate(0);
    }
    92% {
        transform: translate(-5px, 0) rotate(0);
    }
    94% {
        transform: translate(-8px, 0) rotate(0);
    }
    96% {
        transform: translate(0px, 0) rotate(0);
    }
    98% {
        transform: translate(-8px, 0) rotate(0);
    }
    0%, 100% {
        transform: translate(0, 0) rotate(0);
    }
}

.kefu-shake-horizontal {
    transform-origin: center center;
    animation-name: shake-horizontal;
    animation-duration: 100ms;
    animation-timing-function: ease-in-out;
    animation-iteration-count: 4;
}

@-webkit-keyframes pulse {
    0% {
        -webkit-box-shadow: 0 0 0 0 rgba(13, 130, 255, 0.4);
    }
    70% {
        -webkit-box-shadow: 0 0 0 10px rgba(13, 130, 255, 0);
    }
    100% {
        -webkit-box-shadow: 0 0 0 0 rgba(13, 130, 255, 0);
    }
}

@keyframes pulse {
    0% {
        -moz-box-shadow: 0 0 0 0 rgba(13, 130, 255, 0.4);
        box-shadow: 0 0 0 0 rgba(13, 130, 255, 0.4);
    }
    70% {
        -moz-box-shadow: 0 0 0 10px rgba(13, 130, 255, 0);
        box-shadow: 0 0 0 10px rgba(13, 130, 255, 0);
    }
    100% {
        -moz-box-shadow: 0 0 0 0 rgba(13, 130, 255, 0);
        box-shadow: 0 0 0 0 rgba(13, 130, 255, 0);
    }
}